Responsible Gaming at 99be — Your Protection is Our Priority
99be believes gaming is entertainment, not stress. By using our responsible gaming tools you can ensure a safe and enjoyable experience.
A minimum age of 21 is required to create an account and play games at 99be.
Responsible gaming means treating gaming as an enjoyable form of entertainment — not as a source of financial pressure or mental strain. At 99be we want you to get enjoyment from every session, not anxiety.
Gaming is a recreational activity that should be enjoyed in a controlled way. We believe that mindful and controlled gaming habits give people a better experience in the long run. That is why we have prepared various protection tools and resources for all our players.
The core principles of responsible gaming are: setting your own budget, managing your time, not chasing losses, and not treating gaming as a source of income.
Gaming is never a reliable source of income. If you feel that gaming is affecting your daily life, family or financial situation, contact our support team immediately.
Age Verification
Only individuals aged 21 or older may create an account and play games at 99be. We follow a strict verification process to prevent access by minors.
Deposit Limits
You can set your own daily, weekly or monthly deposit limit. Once a limit is set it takes effect right away — our support team will assist you.
Time-Out Feature
If you feel you need a short break, use the time-out feature. You can temporarily suspend your account for anywhere from 24 hours to 30 days.
Self-Exclusion
If you are experiencing long-term problems, use the self-exclusion tool. It can keep your account closed for 6 months or permanently.
Loss Limit
Set a limit on the maximum amount you can lose within a given period. Once this limit is reached, gaming will stop automatically.
24/7 Support
Our Bengali 24/7 live chat support is always ready. Contact us for any gaming-related concern or issue.
Setting a Deposit Limit
Set a daily, weekly or monthly deposit limit according to your personal budget. This limit applies to deposits made through bKash, Nagad, Rocket or Upay. Create a realistic budget and stick to it.
Session Time Limit
Set a maximum time for your gaming sessions to avoid fatigue or emotional decisions caused by playing for too long. Taking regular breaks is a sign of a healthy gaming habit.
Temporary Account Break
Use the time-out feature to temporarily suspend your account for 24 hours to 30 days at any time. During this period you will not be able to play games or make deposits.
Permanent Self-Exclusion
If gaming has become a serious problem, apply for permanent self-exclusion. This decision is final — we will provide full support and your account will be closed.
If your answer to any of the following questions is "yes", please contact support:
Get Help Now
If you notice any of the above signs in yourself, do not try to deal with it alone. 99be's specialist support team is ready to help you.
Follow some simple but effective steps to build responsible gaming habits. Keeping to these tips will ensure your gaming experience stays enjoyable at all times.
- Set a fixed budget before you start playing and do not go beyond it.
- Never think of gaming as a source of income or livelihood.
- Set a maximum time limit for each session.
- Do not play while emotional or under the influence of alcohol.
- Do not place bigger bets out of frustration when you lose.
- Spend time with family and friends — take a break from gaming.
- Regularly review your deposit and withdrawal history.
Responsible gaming at 99be is an inseparable part of our platform. We want every player to enjoy gaming as a healthy form of entertainment.
- Start with a minimum deposit of ৳100 — there is no need to jump in with large amounts.
- If you feel gaming is affecting your daily life, take a break immediately.
- Chat with our live chat support in Bengali — we are always here for you.
- Let a family member know if needed so they can support you.
- Gaming is entertainment — let go of the mindset that you must win.
Log In to Your Account
Access your account from the 99be Login page.
Open Settings
Find the "Responsible Gaming" section in the Account Settings menu.
Choose a Tool
Pick the tool you need — deposit limit, time-out or self-exclusion.
Get Support
For any issue, chat with us in Bengali on live chat.