99be Terms and Conditions

By accessing the 99be platform or using any of its services, you are considered to have agreed to these terms and conditions. If you do not agree with these terms, please refrain from using our platform.

1.1 Applicability of Terms

These terms and conditions apply to the 99be website, mobile site, and all associated digital services. They form a legal agreement between you and 99be.

1.2 Right to Modify Terms

99be reserves the right to change, amend, or update these terms at any time. Your continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend reviewing this page regularly.

1.3 Language and Interpretation

These terms are written in Bengali and that version serves as the primary document. In the event of any dispute, the Bengali text will be considered final. If any part of the terms seems unclear, please contact our support team directly.

To use services on the 99be platform, you must create a personal account. The following terms must be followed during registration.

2.1 Registration Requirements

• Each individual may open only one account.
• Accurate and truthful information must be provided at the time of registration.
• Opening an account under someone else's name or a false identity is strictly prohibited.
• You are solely responsible for the security of your account.
• Your password must not be shared with any third party.

2.2 Identity Verification

99be reserves the right to verify account information at any time. This includes identity documents (national ID, passport), proof of address, and payment method verification. Withdrawals may be temporarily suspended until verification is complete.

2.3 Account Responsibility

You are responsible for all activities carried out from your account. If any unauthorized access occurs, you must notify our support team immediately.

Protecting minors from gaming is one of our top priorities. The following eligibility requirements are strictly enforced.

3.1 Minimum Age

• Only users aged 21 or above may open an account on 99be.
• Valid identity documents may be required to verify age.
• If an account belonging to a minor is found, it will be closed immediately and all balances may be forfeited.

3.2 Geographic Eligibility

99be provides services to the Bangladesh market. It is your own responsibility to comply with local laws regarding online gaming in your area. Accessing the platform from a restricted location is a violation of these terms.

3.3 Multiple Accounts Prohibited

Each individual may operate only one account. If an attempt is made to claim bonus benefits through multiple accounts, all associated accounts will be closed.

99be offers simple, fast, and secure payment methods. The following terms apply to deposits and withdrawals.

4.1 Deposit Methods

The following payment methods are currently accepted on 99be:

• bKash — Bangladesh's most popular mobile banking service
• Nagad — Digital payment service operated by the postal department
• Rocket — Mobile banking service by Dutch-Bangla Bank
• Upay — A fast and secure digital payment platform

4.2 Minimum Deposit and Withdrawal

• Minimum deposit amount: ৳100 (all methods)
• Minimum withdrawal amount: ৳1,000

4.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 15 minutes to 2 hours. However, this time may be longer if identity verification or security checks are required.

4.4 Withdrawal Terms

• Withdrawals may only be made via the same payment method used for the deposit.
• Withdrawals may be delayed until account information has been verified.
• Withdrawals may be restricted if active bonus wagering requirements have not been met.
• 99be reserves the right to suspend withdrawals in cases of suspicious activity.

99be offers bonuses and promotional offers for its users. To enjoy these benefits, certain terms must be met.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. To receive this bonus:

• This bonus applies to the first deposit made after creating an account.
• A wagering requirement of 15x the bonus amount must be completed.
• The bonus will expire if not used within the specified time limit.
• Bonus funds cannot be withdrawn directly.

5.2 VIP Program

99be has a five-tier VIP program for loyal members, offering weekly cashback benefits:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.5%
• Gold: Weekly cashback up to 0.7%
• Platinum: Weekly cashback up to 1.0%
• Diamond: Weekly cashback up to 1.2%

5.3 General Bonus Terms

• Each bonus offer may have its own specific terms.
• It may not be possible to claim another bonus while one is already active.
• If bonus abuse or fraud is proven, the bonus will be cancelled.
• 99be reserves the right to modify or cancel any bonus offer.

All users on the 99be platform must maintain fair and honest conduct while playing. The following rules are strictly enforced.

6.1 Fair Play Policy

• The use of any automated software, bots, or scripts is strictly prohibited.
• No attempt may be made to influence game outcomes.
• Betting collusion or corrupt conduct with other players is prohibited.
• Exploiting system vulnerabilities or bugs is strictly prohibited.

6.2 Game Range

99be offers various game categories including slots, live casino, fishing games, and cricket betting. Games from Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and other leading providers are available. Each game has its own applicable rules.

6.3 Betting Limits

Minimum and maximum bet amounts may be set for each game or event. These limits will be clearly displayed in the game interface.

6.4 Technical Issues

If a game cannot be completed due to an internet disconnection or technical error, 99be will make every effort to provide a fair resolution. However, 99be will not be responsible for issues arising from a player's own device or connection.

99be places the highest importance on protecting your personal information and financial data. We use modern security technology.

7.1 Data Protection

• All data transmissions are secured with SSL encryption.
• Your financial information is not sold or shared with third parties.
• Payment information is not stored directly on our servers.

7.2 User Responsibilities

• Keep your login details completely confidential.
• Use a strong password and change it regularly.
• We recommend not logging in over public Wi-Fi.
• If you notice any suspicious activity on your account, inform us immediately.

7.3 KYC (Know Your Customer)

99be conducts a Know Your Customer (KYC) process following international best practices. This includes verification of identity documents, proof of address, and payment methods. For more details, please visit our Privacy Policy page.

99be supports responsible gaming. We believe gaming should be an enjoyable activity, not a source of financial harm.

8.1 Self-Restriction Tools

Users can use the following features to keep their gaming under control:

• Set daily / weekly / monthly deposit limits
• Self-exclude your account for a specific period
• Option to take a temporary break
• Review gaming history

8.2 Warning Signs

If gaming starts to have a negative impact on your daily life, family relationships, or financial situation, it may be a sign of a problem. In that case, contact our support team immediately or visit our Responsible Gaming page.

8.3 Minor Protection

Parents are responsible for ensuring their children cannot access this platform. It is recommended to use a PIN lock or parental control software on your device.

99be reserves the right to temporarily or permanently close a user's account under the following circumstances.

9.1 Reasons for Account Closure

• Registering with false or incorrect information
• Operating multiple accounts
• Money laundering or fraudulent activities
• Using bots, automation, or unfair methods
• Abuse of the bonus system
• Registering as a minor
• Any serious violation of these terms and conditions

9.2 Self-Exclusion Request

If you wish to close or temporarily suspend your account yourself, please contact our support team. Self-exclusion requests will be acted upon as soon as they are received.

9.3 Forfeiture Policy

If an account is closed due to a violation of the terms and conditions, earned bonuses may be forfeited. However, actual deposits are generally refunded, unless evidence of fraud or money laundering is found.

This section establishes the legal basis of the relationship between 99be and its users.

10.1 Limitation of Liability

99be will not be held liable for:

• Losses caused by internet outages or failure of third-party services
• Losses arising from issues with the user's own device or connection
• Losses resulting from misuse of the user's account information (where the user is themselves responsible)
• Unavoidable natural disasters or any other force majeure events

10.2 Dispute Resolution

Before raising a dispute, the user must contact the 99be support team and attempt to resolve the matter. We will make every effort to review all complaints fairly and impartially.

10.3 Entire Agreement

These terms and conditions, the Privacy Policy, and the Responsible Gaming Policy together constitute the entire agreement between the user and 99be. No oral or unwritten agreement shall replace this document.

10.4 Severability

If any part of these terms and conditions is found to be legally unenforceable, the remaining parts will continue to be in full effect.

10.5 Contact

If you have any questions about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali